Terms & Condition

Terms of Use


1. General

All orders that are accepted and goods supplied are subject to the following express terms and conditions of UAV BD . These terms may change without notice to you in relation to future sales.

2. Description and Price

(a) The description & prices of the goods you order will be as shown clearly at the time you place your order. The goods are subject to availability and price changes. If the goods you have ordered are not available or has changed in price we will inform you as soon as possible and allow you to decide if you wish to proceed or cancel the order. If you cancel and payment has been made we will refund you in full.

(b) Goods are not supplied on a trial basis. Customers are responsible for verifying suitability and compatibility of equipment and applications before purchasing them

3. Delivery and Shortages

(a) Delivery charges will be applicable to every order.

(b) In the case of goods purchased by credit/debit card (PayPal), those goods can only be shipped to the card holders registered statement address.

(c) If there is a change to the agreed delivery date then the buyer shall have the right to cancel the order and receive a full refund of the amount paid.

(d) If the delivery has been attempted on the agreed date and the buyer is not available to take delivery of the goods then an additional delivery charge may be applicable if the delivery is to be made again.

(e) Delivery dates and times are given in good faith but shall not amount to any contractual obligation to deliver at the times stated. UAV BD will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.

(f) Upon taking delivery of the goods the customer should examine the goods and sign the delivery note. If there is a shortage details should be written on the delivery note. Furthermore if the goods are damaged and not acceptable please inform us within 7 Days or refuse delivery.

4. Distant Selling Regulations 2000

(a) All cancellations must be confirmed in writing, fax, email ( [email protected] ) or other durable notice and clearly addressed to: Customer Services. UAV BD, 412 (4th floor) of the Younusco City Center, GEC CDA Avenue, Chittagong, Bangladesh. Notification by phone is not sufficient.

(b) The Buyer may cancel the order, from the date of ordering to the day before the day of despatch of the order, without any charges and the Company will refund the Buyer in full by the original method of payment.

(c) The Buyer has a duty of care, under the regulations, to take care of the goods so that they may be re-sold again, by the Company. The Company will claim, from the Buyer, for the resulting loss in value for goods not kept in a reasonable condition. The Buyer must make the goods freely available at the original delivery address, to the Seller or his agent, within 21 days of cancellation, for collection on a working day. The regulations do not apply to unsealed licensed software. The Company will refund, less appropriate deductions (including courier delivery and collection charges), to the Buyer, within 30 days of the written notice of cancellation, by the original method of payment.

5. Returns

(a) If the goods supplied develop a defect while under warranty or you have a complaint you should notify us in writing or e-mail [email protected]. For all returns you will be given a ‘Returns Authorisation Number (RAN) and it would be helpful if you would mark the package with this no. in order for us to identify the returned item. Any requests of Refund after 7 Days will be subject to 25% restocking Fee as long as the goods are in As New Condition, fully boxed and with all original contents and packaging within.

(b) Unwanted items returned after 7 days from date of delivery for refund or exchange, for whatever reason, will be at the discretion of the company and if accepted will be subject to a re-stocking charge of 25% or more of the purchase value.

(c) Proof of despatch must be retained until the Company acknowledges safe receipt

(d) All packaging material should retained until the goods are fully tested and functional. If goods are returned they should be returned with the original packaging.

6 Consequential Loss

The Company's liability will be limited to the value of the goods only and not for any consequential damages or losses howsoever caused.

7. Data Protection

We will take all reasonable precautions to keep the details of your order secure but unless the company is negligent, we will not be liable for unauthorised access to information supplied by you.

8. Governing Law

Unless otherwise agreed in writing, the laws of Bangladesh Govern this contract.

Terms and Conditions are subject to change without notice. E&OE.



Thank you for accessing http://uavbd.com (the "Website"). Please read these terms and conditions (the "Terms") before using the Website which is operated by UAV BD, whose Show Room is Bashundhara city Shopping mall, level -6, Block - D, shop - 45 . You can contact us between 9.30am and 6.30pm Monday to Friday on 020 3538 5472. Calls are charged at your normal provider's rates. By using the Website, you signify your acceptance of the Terms in consideration of which we provide you with access. From time to time we may modify the Terms. Accordingly, please continue to review the Terms when ever accessing or using the Website. If at any time you do not wish to accept the Terms, you may not use the Website. From time to time we may run competitions and promotions via the Website. Separate terms and conditions will be posted where applicable governing such competitions and promotions.


While we have endeavoured to ensure the accuracy of the information accessed via the Website, we do not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website.

based on warranty, contract, tort (including negligence) or otherwise, even if we have been advised of the possibility thereof. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you.


Unless otherwise specified, the materials on this Website are directed solely at those who access this Website from the Bangladesh mainland. Furthermore, the Website is not directed at any person in any jurisdiction where for any reason the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website. We do not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt.


You agree to indemnify, defend, and hold harmless each of us, our employees, representatives and agents, from and against any claims, actions, demands or other proceedings brought against any of us, our employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against us, its employees, representatives, suppliers, or agents is based on or arises in connection with: (I) your use of the Website; (ii) any breach by you of the Terms; (iii) a claim that any use of the Website by you (aa) infringes any intellectual property rights of any third party, or any right of personality or publicity, or (bb) is libellous or defamatory, or otherwise results in injury or damage to any third party; (iv) any deletions, additions, insertions, or alterations to, or any unauthorised use of, the Website by you; or (v) any misrepresentation or breach of representation or warranty made by you contained herein. References in this section of the Terms to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer. You agree to pay us, our employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim.


Either you or we may terminate these terms with or without cause at any time.


You accept that we have the right to change the content or technical specifications of any aspect of the Website at any time at our sole discretion. You further accept that such changes may result in your being unable to access the website.


No waiver by us of any breach of any obligation arising under these Terms shall constitute a waiver of any other breach and no failure to exercise or partial exercise by us of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.


The Terms are governed by the laws of Bangladesh and the parties submit to the exclusive jurisdiction of Bangladesh courts.